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Transforming Customer Centricity into Revenue: A Strategic Imperative for C-Suite Leaders
“With great power comes great responsibility.” Sure, Uncle Ben may have been addressing Peter Parker, but it’s also appropriate advice...
Lauren Turner, CEO, CustomerCentrx
Jun 12, 20244 min read


Gone, but not Forgotten: Why You Should Stay in Touch with Customers who Move on
Hey look–Lauren’s giving us MORE work to do! Not really…keeping a pulse on your customers' career moves can significantly impact...
Lauren Turner, CEO, CustomerCentrx
May 31, 20243 min read


5 Fun Ways to Keep Your Customer Community Engaged During the Summer Lull
The days are longer, the pace is slower, and everyone’s got vacation on their mind—yes, it's summer! Ok, it may not technically be summer...
Lauren Turner, CEO, CustomerCentrx
May 21, 20243 min read


Integrating Customer Marketing and Advocacy into Your Marketing Organization
Customer marketing and advocacy, the “new kids in town” relative to other marketing functions like demand generation and brand, have...
Lauren Turner, CEO, CustomerCentrx
May 21, 20244 min read
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