Close the gaps in post-sale revenue.
Three ways to strengthen retention and growth: diagnostic, program strategy, and executive advisory.
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Diagnose cross-functional gaps putting retention and growth at risk.
Design your first customer marketing, advocacy, or community function.
Get senior guidance as your team puts the strategy into practice.
Choose the engagement you need; a diagnostic is not a prerequisite.
Choose the support you need
1
Post-Sale Revenue Gap Diagnostic
“We don’t know where we’re losing revenue.”
Find the cross-functional gaps putting retention and growth at risk.
Starting at $18,000 · 6–8 weeks
Includes:
• Executive interviews
• Customer journey and ownership map
• Capability assessment
• Revenue-risk findings and executive readout
• Prioritized 90-day roadmap
• Operating recommendations
• Executive alignment session
Scope depends on organizational complexity and stakeholder count.
2
Customer Program Strategy & Launch Blueprint
“We need to establish a customer program.”
Design your first customer marketing, advocacy, or community function.
Starting at $9,500 · 4–6 weeks
Includes:
• Up to 5 stakeholder interviews and materials review
• Program charter, audience, objectives, and priorities
• Ownership, staffing, and governance
• Measurement framework and technology requirements
• Phased launch roadmap
• Executive readout and one consolidated revision
One function per engagement. No diagnostic prerequisite.
3
Executive Strategic Advisory
“We need experienced strategic guidance.”
Get senior guidance as your team puts the strategy into practice.
Starting at $7,500/month
Ongoing · 3-month minimum
Includes:
• Leadership working sessions
• Strategic decision support
• Roadmap and measurement reviews
• Executive facilitation and stakeholder alignment
• Accountability against priorities
Cadence, review volume, and response expectations are agreed in your proposal. Not a full-time or on-call operating role.
Each service can be purchased independently.