Choose the Right Starting Point
Find the gaps. Build the program. Get expert guidance.
Revenue Gap Diagnostic
Find the cross-functional gaps putting post-sale revenue at risk. Starting at $18K.
Customer-Facing Program Design
Strategy and Program blueprint for Customer Marketing, Customer Advocacy or Community, starting at $9.5k
Executive Advisory
Ongoing strategic counsel for post-sale leaders. $7.5K–$12K/month.
I help you find the gaps between customer-facing teams, build programs that address them, and give your leaders the strategic guidance to move forward.
Whether you’re starting your first customer program or questioning why existing efforts aren’t delivering, we’ll determine where to focus—and what to do next.
I’ve worked on both sides of the handoff.
I’m Lauren Turner. My 20+ year career spans product management, product marketing, demand generation, and customer marketing. I understand what each function needs because I’ve done the work.
That perspective—combined with award-winning customer programs at companies including UserTesting, Qlik, and Nuance Healthcare—helps me connect customer needs with business priorities.
